/* =====================================================================
   Surrey Roofing Assistant — voice + text widget (additive)
   Inherits the site design tokens from style.css (ink/amber/moss,
   Fraunces + IBM Plex, --radius:3px). No new palette invented.
   ===================================================================== */

.ra-launcher{
  position:fixed; right:18px; bottom:84px; z-index:900;
  display:inline-flex; align-items:center; gap:10px;
  background:var(--ink); color:var(--white);
  border:1px solid var(--slate-2); border-radius:40px;
  padding:12px 18px 12px 14px; cursor:pointer;
  font-family:var(--font-body); font-weight:600; font-size:.95rem;
  box-shadow:var(--shadow-2);
}
.ra-launcher:hover{background:var(--slate);}
.ra-launcher__dot{
  width:10px; height:10px; border-radius:50%; background:var(--amber);
  box-shadow:0 0 0 0 rgba(217,138,31,.6); animation:ra-pulse 2.4s infinite;
}
@keyframes ra-pulse{0%{box-shadow:0 0 0 0 rgba(217,138,31,.55);}70%{box-shadow:0 0 0 10px rgba(217,138,31,0);}100%{box-shadow:0 0 0 0 rgba(217,138,31,0);}}
@media (prefers-reduced-motion: reduce){.ra-launcher__dot{animation:none;}}

/* Panel ---------------------------------------------------------------- */
.ra-panel{
  position:fixed; right:18px; bottom:18px; z-index:950;
  width:min(400px, calc(100vw - 24px));
  height:min(640px, calc(100vh - 36px));
  background:var(--white); border:1px solid var(--line);
  border-radius:8px; box-shadow:var(--shadow-2);
  display:none; flex-direction:column; overflow:hidden;
}
.ra-panel.is-open{display:flex;}
.ra-panel.ra-emergency{border-color:var(--danger); box-shadow:0 0 0 3px rgba(166,61,47,.18), var(--shadow-2);}

.ra-head{
  background:var(--ink); color:var(--white);
  padding:14px 16px; display:flex; align-items:center; gap:12px;
}
.ra-panel.ra-emergency .ra-head{background:var(--danger);}
.ra-head__mark{width:26px;height:20px;flex:none;}
.ra-head__title{font-family:var(--font-display); font-weight:600; font-size:1.02rem; line-height:1.1;}
.ra-head__sub{font-family:var(--font-mono); font-size:.66rem; letter-spacing:.1em; text-transform:uppercase; color:var(--fog); opacity:.85;}
.ra-head__spacer{margin-left:auto;}
.ra-head__btn{
  background:transparent; border:1px solid rgba(255,255,255,.3); color:#fff;
  border-radius:var(--radius); width:32px; height:32px; cursor:pointer; font-size:1rem; line-height:1;
}
.ra-head__btn:hover{background:rgba(255,255,255,.12);}

/* Emergency banner ----------------------------------------------------- */
.ra-emerbar{display:none; background:var(--danger); color:#fff; padding:12px 14px; gap:8px;}
.ra-panel.ra-emergency .ra-emerbar{display:block;}
.ra-emerbar__row{display:flex; gap:8px; margin-bottom:8px;}
.ra-emerbar__btn{
  flex:1; text-align:center; text-decoration:none; font-weight:700; font-size:.92rem;
  background:#fff; color:var(--danger); border-radius:var(--radius); padding:12px 8px; border:none; cursor:pointer;
}
.ra-emerbar__btn--ghost{background:transparent; color:#fff; border:1px solid rgba(255,255,255,.55);}
.ra-emerbar__list{margin:6px 0 0; padding-left:18px; font-size:.82rem; line-height:1.5;}
.ra-emerbar__list li{margin-bottom:3px;}
.ra-emerbar summary{cursor:pointer; font-weight:600; font-size:.85rem;}

/* Log ------------------------------------------------------------------ */
.ra-log{flex:1; overflow-y:auto; padding:16px; display:flex; flex-direction:column; gap:12px; background:var(--fog);}
.ra-msg{max-width:86%; padding:11px 14px; border-radius:12px; font-size:.94rem; line-height:1.5; white-space:pre-wrap;}
.ra-msg--bot{background:var(--white); border:1px solid var(--line); border-bottom-left-radius:3px; align-self:flex-start;}
.ra-msg--user{background:var(--ink); color:var(--white); border-bottom-right-radius:3px; align-self:flex-end;}
.ra-msg a{color:var(--amber-dark); font-weight:600;}
.ra-msg--user a{color:var(--amber);}

.ra-typing{align-self:flex-start; display:flex; gap:4px; padding:12px 14px;}
.ra-typing span{width:7px;height:7px;border-radius:50%;background:var(--slate-2);animation:ra-bounce 1.2s infinite;}
.ra-typing span:nth-child(2){animation-delay:.15s;}
.ra-typing span:nth-child(3){animation-delay:.3s;}
@keyframes ra-bounce{0%,60%,100%{opacity:.3;transform:translateY(0);}30%{opacity:1;transform:translateY(-4px);}}
@media (prefers-reduced-motion: reduce){.ra-typing span{animation:none;}}

/* Rich blocks (video / actions / handoff) ------------------------------ */
.ra-card{background:var(--white); border:1px solid var(--line); border-radius:var(--radius); padding:12px; align-self:flex-start; max-width:92%;}
.ra-video{width:100%; border-radius:var(--radius); background:#000; margin-bottom:8px; aspect-ratio:16/9;}
.ra-card__cta{display:inline-flex; align-items:center; gap:8px; background:var(--amber); color:var(--ink); font-weight:600; text-decoration:none; padding:9px 14px; border-radius:var(--radius); font-size:.9rem; border:none; cursor:pointer;}
.ra-card__link{display:inline-block; margin-top:8px; color:var(--amber-dark); font-weight:600; text-decoration:none; font-size:.9rem;}

.ra-chips{display:flex; flex-wrap:wrap; gap:8px; padding:0 16px 10px; background:var(--fog);}
.ra-chip{background:var(--white); border:1px solid var(--line); border-radius:20px; padding:7px 13px; font-size:.82rem; cursor:pointer; color:var(--ink); font-family:var(--font-body);}
.ra-chip:hover{border-color:var(--amber); color:var(--amber-dark);}

/* Photos --------------------------------------------------------------- */
.ra-thumbs{display:flex; flex-wrap:wrap; gap:6px; margin-top:6px;}
.ra-thumbs img{width:56px; height:56px; object-fit:cover; border-radius:var(--radius); border:1px solid var(--line);}

/* Handoff form --------------------------------------------------------- */
.ra-form{display:flex; flex-direction:column; gap:8px; margin-top:8px;}
.ra-form input{font-family:var(--font-body); font-size:.9rem; padding:9px 11px; border:1px solid var(--line); border-radius:var(--radius); width:100%;}
.ra-form input:focus{outline:2px solid var(--amber); border-color:var(--amber);}

/* Composer ------------------------------------------------------------- */
.ra-foot{border-top:1px solid var(--line); background:var(--white); padding:10px; display:flex; align-items:flex-end; gap:8px;}
.ra-foot__icon{
  flex:none; width:42px; height:42px; border-radius:50%; border:1px solid var(--line);
  background:var(--white); cursor:pointer; display:flex; align-items:center; justify-content:center; color:var(--slate);
}
.ra-foot__icon:hover{border-color:var(--amber); color:var(--amber-dark);}
.ra-foot__icon svg{width:20px;height:20px;}
.ra-mic.is-listening{background:var(--danger); border-color:var(--danger); color:#fff; animation:ra-mic 1.4s infinite;}
@keyframes ra-mic{0%{box-shadow:0 0 0 0 rgba(166,61,47,.5);}70%{box-shadow:0 0 0 8px rgba(166,61,47,0);}100%{box-shadow:0 0 0 0 rgba(166,61,47,0);}}
@media (prefers-reduced-motion: reduce){.ra-mic.is-listening{animation:none;}}
.ra-input{flex:1; resize:none; max-height:96px; min-height:42px; font-family:var(--font-body); font-size:.94rem; padding:10px 12px; border:1px solid var(--line); border-radius:var(--radius); line-height:1.4;}
.ra-input:focus{outline:2px solid var(--amber); border-color:var(--amber);}
.ra-send{flex:none; background:var(--ink); color:#fff; border:none; border-radius:50%; width:42px; height:42px; cursor:pointer; display:flex; align-items:center; justify-content:center;}
.ra-send:hover{background:var(--slate);}
.ra-send svg{width:19px;height:19px;}

.ra-voicebadge{font-family:var(--font-mono); font-size:.66rem; letter-spacing:.08em; text-transform:uppercase; color:var(--slate-2); text-align:center; padding:0 0 8px; background:var(--white);}
.ra-voicebadge b{color:var(--moss);}

@media (max-width:480px){
  .ra-panel{right:0; bottom:0; width:100vw; height:100dvh; border-radius:0;}
  .ra-launcher{right:12px; bottom:78px;}
}

/* =====================================================================
   Concierge Lobby — premium above-the-fold entry experience
   ===================================================================== */

.concierge-lobby {
  background: var(--ink);
  color: var(--white);
  padding: 64px 0 52px;
  border-bottom: 3px solid var(--amber);
}

.lobby__greeting {
  text-align: center;
  margin-bottom: 40px;
}

.lobby__headline {
  font-family: var(--font-display);
  font-size: clamp(1.8rem, 4vw, 2.8rem);
  font-weight: 700;
  color: var(--white);
  margin: 0 0 12px;
  line-height: 1.15;
}

.lobby__sub {
  font-family: var(--font-body);
  font-size: 1.05rem;
  color: rgba(238, 241, 240, 0.75);
  margin: 0;
}

/* 6 Entry Doors */
.lobby__doors {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 14px;
  max-width: 860px;
  margin: 0 auto 32px;
}

.lobby-door {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 12px;
  padding: 26px 16px 22px;
  border-radius: 8px;
  border: 1.5px solid rgba(255,255,255,0.15);
  background: rgba(255,255,255,0.06);
  color: var(--white);
  font-family: var(--font-body);
  font-weight: 600;
  font-size: 0.95rem;
  cursor: pointer;
  text-align: center;
  transition: background 0.18s, border-color 0.18s, transform 0.12s;
  min-height: 110px;
  line-height: 1.25;
}

.lobby-door:hover, .lobby-door:focus-visible {
  background: rgba(255,255,255,0.13);
  border-color: var(--amber);
  transform: translateY(-2px);
  outline: none;
}

.lobby-door:active { transform: translateY(0); }

.lobby-door__icon {
  font-size: 2rem;
  line-height: 1;
  display: block;
}

.lobby-door__label {
  display: block;
  line-height: 1.3;
}

/* Accent colours per door type */
.lobby-door--emergency {
  border-color: rgba(166, 61, 47, 0.5);
  background: rgba(166, 61, 47, 0.12);
}
.lobby-door--emergency:hover, .lobby-door--emergency:focus-visible {
  background: rgba(166, 61, 47, 0.22);
  border-color: #e05a47;
}

.lobby-door--quote,
.lobby-door--learn {
  border-color: rgba(217, 138, 31, 0.4);
}
.lobby-door--quote:hover, .lobby-door--quote:focus-visible,
.lobby-door--learn:hover, .lobby-door--learn:focus-visible {
  border-color: var(--amber);
}

/* Snap It CTA */
.lobby__snap {
  max-width: 860px;
  margin: 0 auto;
}

.lobby__snap-btn {
  display: flex;
  align-items: center;
  gap: 14px;
  width: 100%;
  padding: 18px 22px;
  background: rgba(217, 138, 31, 0.12);
  border: 1.5px dashed var(--amber);
  border-radius: 8px;
  color: var(--white);
  font-family: var(--font-body);
  font-size: 0.97rem;
  cursor: pointer;
  text-align: left;
  transition: background 0.18s;
}

.lobby__snap-btn:hover, .lobby__snap-btn:focus-visible {
  background: rgba(217, 138, 31, 0.22);
  outline: 2px solid var(--amber);
  outline-offset: 2px;
}

.lobby__snap-btn > span:first-child {
  font-size: 1.8rem;
  flex-shrink: 0;
}

/* Responsive: 2-column on tablet, single column on mobile */
@media (max-width: 720px) {
  .lobby__doors {
    grid-template-columns: repeat(2, 1fr);
    gap: 10px;
  }
  .concierge-lobby { padding: 44px 0 36px; }
  .lobby-door { min-height: 90px; padding: 20px 12px 16px; font-size: 0.88rem; }
  .lobby-door__icon { font-size: 1.6rem; }
}

@media (max-width: 400px) {
  .lobby__doors { grid-template-columns: 1fr 1fr; gap: 8px; }
  .lobby__snap-btn { font-size: 0.88rem; padding: 14px 16px; }
}